FAQ

Over the years, we have collected and continue to collect popular questions.

How can I guarantee a tour booking?

You need to submit a request on our website. After that, one of our managers will contact you to help you sign a contract and make an advance payment. The advance payment amount can be from 50% to 100%, with the remaining funds due 30 days prior to the start of the tour. The reservation will only be confirmed after the advance payment has been received.

What are the requirements for an MTB bike and the list of equipment?

To get the most out of the ride, you need a reliable mountain bike. A hardtail with attachments at least the Shimano Deore level is perfect.

It is very important to prepare the bike: complete maintenance, check the condition of the brakes, switches, cables, shock absorbers, tires. We ride in wild places, and there is no way to service the bike in a stationary workshop during the route.

If you don't have your own bike, we can rent it to you. In addition, you can rent an electric bike from us.

After completing the application, we will send you a complete list of equipment.

What are we going to eat?

In cycling tours, we don't have a strict nutrition plan like «three candies — two cookies» for each person. We provide food so that everyone can enjoy a well-balanced meal. If you need more sweets or other treats, feel free to take them! Our menu includes:

  • Breakfast options: Muesli with milk, hot porridge, sandwiches, tea or coffee, sweets, and fruits.
  • Lunch — A «lunchbox» is provided, along with a snack stop featuring cheese, sausage, cured meats, canned goods, sandwiches, and more sweets and fruits. For more challenging routes, we offer energy bars and gels as part of the diet.
  • Dinner — Soup, salad, or a main course with meat, fish, or grilled dishes. Desserts, tea, and coffee are also available.

If you have any special dietary requirements, please let us know ahead of time. Vegetarians, vegans, and people who prefer raw food are all welcome!

We don't prepare hot meals for lunch on our tours, as there isn't usually enough time for it during active trips, and lunch is often eaten away from the main camp. Instead, we plan meals in advance and provide «lunchboxes» in the morning for participants who don't want to rely on a vehicle to bring them food.

Whenever possible, we also try to introduce our guests to local cuisine from the area we are visiting.

What are the requirements for an MTB bike and the list of equipment?

To get the most out of the ride, you need a reliable mountain bike. A hardtail with attachments at least the Shimano Deore level is perfect.

It is very important to prepare the bike: complete maintenance, check the condition of the brakes, switches, cables, shock absorbers, tires. We ride in wild places, and there is no way to service the bike in a stationary workshop during the route.

If you don't have your own bike, we can rent it to you. In addition, you can rent an electric bike from us.

After completing the application, we will send you a complete list of equipment.

How to pack and transport a bike on a plane?

Each airline has its own rules for carrying sports equipment. Most often, when buying a ticket with luggage, sports equipment is included in the price. We recommend that you study this information on their official websites.

There are three main packaging options: soft case, hard case, cardboard box (we recommend it). 

Preparing the bike for packing includes:

  • removing accessories;
  • removing wheels (with reduced tire pressure) and pedals;
  • rear derailleur with cock;
  • twisting the steering wheel and pressing it along the fork.
  • It is recommended to place a soft material between all touching parts for additional protection. If your bike is equipped with hydraulic brakes, it is important to install caps for calipers. Then the frame should be placed in the box, and the wheels should be positioned on both sides of the frame.

You can read more about this in the blog article from our head Ivan Kryukov: Transportation of a bicycle on an airplane, packaging, and tips.

What should I take with me?

We help each participant to properly prepare for the trip. Maybe this is your first time, or maybe you've already been on mountain bike tours, and you know what to take with you. We remind you once again:

  • Things for cycling. A light T-shirt or jersey, shorts, leggings (you can wear a diaper), a helmet (cap, headband), socks, gloves, windproof trousers and a windbreaker with water protection, bicycle masks or sneakers.
  • Clothes for the evening and «to change clothes». Comfortable trousers and a fleece jacket, jacket, socks, cap, gloves, raincoat.
  • Sleep clothes. Pajamas or a set of thermal underwear, preferably cotton + wool.

A more complete list is available in our memo to the tour participant. Be sure to read it.

The most complete list of equipment and clothing depends on the type of tour, time of year and accommodation options (tents or hotels / recreation centers). We will send this list in a reply email after the booking request.

What are the requirements for a bike on a road tour?

A highway, grevel, or cyclecross bike with a «mountain» layout is suitable for this route. We recommend having at least 28 teeth in 1 gear. It is also advisable to have disc brakes, tires with a width of at least 25 mm and not get carried away with the high profile of the wheels.

After completing the application, we will send you a complete list of equipment.

By visiting our website, you agree to the cookie policy
Accept